Privacy Policy

Our Privacy Philosophy

We’re not in the business of collecting your data. Our architecture is built so that you stay in control of your financial information. Here’s the breakdown:

1. What We Don’t Touch (The "None of Our Business" List)

Privacy isn't just a buzzword for us—it's built into our code. Because of how we’ve designed the app:

• Market Data: We don't store candle or kline data on our servers.

2. What We Do Collect (The Bare Essentials)

To keep your account running and your alerts firing, we only keep the absolute basics:

• Account Details: If you sign up, we’ll store your email and a safely encrypted password.

• Your "Pro" Status: We keep a record of your subscription tier so we know which features to unlock for you.

• Your Settings: We save your price targets and alert preferences so we actually know when to send you a notification.

3. How the Magic Happens

• Direct to You: Chart data is pulled directly from the exchange to your device via WebSockets. This data never even visits our servers.

• Alerts: Our server keeps an eye on the price feeds and sends a "nudge" (a push notification) to your device the second your criteria are met.

4. Who Else is Involved?

We use a few trusted partners to handle the heavy lifting:

• Exchanges: When you connect to an exchange, their own privacy rules apply to that connection.

5. Other Information We Process

• Device and session information: when you sign in we record the device name and type, platform, operating system, app version, IP address and the approximate city and country derived from it. We use this to show your active sessions, protect your account and warn you about sign-ins from new devices.
• Push notification token: a Firebase Cloud Messaging token for each of your devices, used only to deliver your alerts.
• Usage statistics: how much time per day the app is used and how many sessions are opened, so we can understand and improve the app.
• Payments: paid plans are paid in cryptocurrency. We store the plan, amount, coin, network, payment address and transaction IDs needed to confirm a payment. We never receive card or bank details.
• Messages you send us: your name, email address and message when you use the contact form or email support.

6. Third-Party Services

• Google Sign-In (optional) to create or access your account with your Google account.
• Firebase Cloud Messaging (Google) to deliver push notifications.
• CryptAPI to process cryptocurrency payments.
• An email delivery provider to send verification codes, security notices and alert emails.
• Cryptocurrency exchanges that your device connects to directly for market data.

We do not sell your personal data and we do not use it for advertising.

7. Security

All data is sent over encrypted (HTTPS/TLS) connections. Passwords are stored only as one-way hashes, and access to our servers and database is restricted.

8. Data Retention and Deletion

We keep your data for as long as your account exists. You can delete your account and its data at any time from the app (Settings → Account → Delete account) or by emailing support@coinalarm.app. See coinalarm.app/account-deletion for the full steps and what is deleted. Payment records may be kept longer where the law requires it.

9. Children

CoinAlarm is not directed at children under 13, and we do not knowingly collect their data.

10. Changes and Contact

This policy applies to the CoinAlarm app ("Crypto Price Alerts: CoinAlarm") and the coinalarm.app website, operated by Coin Alarm. If we change it, we will update the date on this page. Questions or requests about your data: support@coinalarm.app.